CREWFIRE CASE STUDY

Vitae Apparel Generates $233k in Referral Sales, Over 25k Pieces of UGC, and 37k Instagram Engagements in 12 Months with CrewFire

The Challenge Vitae Apparel Faced
Results
Activity Overview
Sample UGC

The Ambassador Experience
The Admin Experience
How Vitae Apparel Recruits Ambassadors
How They Reward

Overview

Vitae Apparel is a WOC-owned athletic apparel brand that focuses on body positivity, sustainability, and high-performance athletic apparel for women.

In only four years, the brand has seen incredible growth. The brand encompasses female empowerment, philanthropy, and social justice that runs deep into the company's ethos.

They made the perfect recipe for a cult-like following through their hard work and dedication to create robust athletic apparel for all body types. Vitae remains committed to improving and growing its community of like-minded people.

And their customers are obsessed. They have over 215k followers on Instagram, a rapidly growing Facebook group, and a dedicated group of over 3,000 brand ambassadors!

The Challenge Vitae Apparel Faced

With such rapid growth and a passionately engaged following, they knew they could recruit their raving customer base and mobilize them to reach their next phase of growth.

They have thousands of customers, but they knew there was some way they could get them to talk about the brand more.
Wanted to hit ambitious growth goals by 2020 and 2021.
They knew they had to mobilize their community to take part in that journey.
They wanted to be an essential player in the athletic apparel space and go toe to toe with large competition, such as Lulu Lemon and Zella

Results

Here are the highlights from the Vitae Apparel Brand Ambassador Program, which began in August of 2020.

3,287

Ambassadors

$233k

Affiliate sales
in one year

3,000

Pieces of UGC
per month

3,500

Instagram Engage-
ments per month

With the help of their ambassadors, Vitae is hitting all of its growth goals and gaining visibility and traction each day!

Sample UGC

How CrewFire Works

The Ambassador Experience

Community

Ambassadors can check-in for program updates and engage and interact with their fellow ambassadors.

Engagement Activities

Ambassadors can engage with your organic Instagram posts and earn apoints for liking/commenting.

Submission/UGC

Mobilize your ambassadors to create content and take action in exchange for points.

Referrals

Arm your ambassadors with a unique referral code that they can share with friends, family, and followers and earn a commission for each sale they generate.

Ambassador Profile

Ambassadors can check their history in their profile and see their complete list of completed activities and points earned.

Rewards

Incentivize your ambassadors by adding custom rewards that they can earn in exchange for points.

The Admin Experience

Build & Foster Your Community

Keep your ambassadors informed and engaged by providing them the opportunity to connect with you and other a

Manage Activities

Create custom activities that will mobilize your ambassadors to take action in exchange for points.

Manage Ambassadors

Manage your team with the Ambassador CRM, where you can view their stats, history, points earned. Easily leave notes for other admins and send ambassadors a personal message all within the dashboard.

Create Rewards

Upload a variety of rewards to incentivize your ambassadors to take action, and monitor and fulfill reward orders for your ambassadors.

How Vitae Apparel Recruits Ambassadors

How They Reward

Interested in learning more or getting started?

Ready to turn your customers into your army of brand ambassadors? If so, get in touch with us to learn how you can drive more referrals, word-of-mouth, and user-generated content for your Shopify store.

Get in touch w/ Rony (CEO - CrewFire):

Email: rony@CrewFire.com
Book A Call: https://www.crewfire.com/call

Mobilize Your Army of Brand Ambassadors

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