CrewFire Product Changelog

We are always hard at work creating new product features and listening to our customer requests. CrewFire is constantly evolving, and below you will find our master list of product changes, dating back to June 2020.
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Check back regularly for product updates!

November 20th

Here are the updates we made over the last two days: 

• Added a new way to approve a post you want to boost for an engagement activity
• ~ Admins will now be able to approve or archive an engagement posts directly from the engagement tab if you have chosen to opt in for approving the post before it is sent to your ambassadors
• Bug: The ability to send a message to all ambassadors wasn't working but now it is restored and functioning as normal
• Bug: Some ambassadors weren't able to log into their accounts
• ~ This bug should be fixed but we are in current development to ensure every ambassador has an easy time logging into their CrewFire account
• Bug: There was an issue earlier with points not showing up on approved submissions, but now the points will reflect and appear next to the submission after you select 'approve'
• Bug: There was no delete button for rewards, but now you will be able to delete or archive an activity you don't want listed anymore
• ~ The layout for rewards is much cleaner now as well! You will be able to see the image you select on the admin side, just like you would on the ambassador side
• Bug: There was an issue where ambassadors could not see the content they submitted for a submission/UGC activity, but now they will be able to see what they posted and the feedback from the admin

Check back next week for our next update of feature requests and bug reports!

November 18th

This week, we launched the new CrewFire platform. With any new product, there were some small bugs and issues that needed to be sorted out. Below is a summary of what we have fixed and the features we have updated leading up to Wednesday, November 18th! 

• We shipped our new product! Despite the slight hiccups, the new platform will be faster, more intuitive and has more polish!
• Added new elements at the bottom of the main dashboard: 
  
• ~ Added containers at the bottom for easy navigation and to help you jump to the activity you want to go to 
• ~ One graph that easily shows program statistics, sorted by day for easy viewing
• Feature update: Now there is a modal with extra questions for ambassadors to answer after they have been approved by an admin. This is 100% optional!
• Submissions on ambassadors side: Now they can see what they posted, what they wrote, if the submission was approved or rejected and the comment from the admin 
• There is now a way for you to manage ambassador submissions for a submission/UGC activity 
• ~ You will be able to see how many pending activities you have to approve or reject from the submission/UGC dashboard
• ~ You now have the ability to undo a submission you approved or rejected
• Now ambassadors will be instructed to add their full name when signing up so you will have an easier time organizing your ambassadors
• The ratio of an image in the community tab has been fixed on mobile 
• ~ Before, it was tight and long and now it fits to the page
• If you ask your ambassadors to put their phone number in one of the fields for sign up, then it will automatically be copied over into the settings
• ~ If you do this, that means your ambassadors will automatically be opted in to receive SMS notifications
• Bug: Points are now available next to the rewards. When we first shipped, they weren’t available
• Bug: There were no points showing up for the month of November in the ranking but now that is fixed
• Bug: Approval and rejection emails for submissions weren’t being set to ambassadors, but now that is back to functioning normally
• Bug: There was an issue seeing sub-menu options (like pending orders, rewards orders etc) on mobile view but that has been restored 
• Bug: The sign up form configuration was off for sign up forms on mobile and desktop but now it has been restored 
• Bug: The email was case sensitive for sign in but it has been restored to normal 
• Bug: The margin between submission/UGC has been been changed to have a space between each element 

Check back at the end of the week for more feature updates! We are hard at work ironing out the rest of the small issues plus adding some new (and very awesome) feature updates, so stay tuned.

October 16th

Here are the updates we made during this week:

• Enabled a floating support widget on the ambassador dashboard 
• Changed the "Customization Settings" page fields are now bigger and expandable
• WYSIWYG formatting editor is now available
• Ambassadors can post in the community by default
• Payouts are now a $50 minimum, for bank & PayPal
• Added the ability for brands to view archived campaigns 
• Changed file upload limit to 50mb
• Include manually rewarded points in rankings calculations
• Support line breaks on welcome/invite emails

For more details about these feature updates, head over to our blog! 

September 25th

Here are the updates we made during this week:

• We fixed a bug so now share campaigns automatically track points
• We fixed the bug, so now ambassadors will automatically get their points. 

September 18th

Here are the updates we made during this week:

• Update the features setting page:
• ~ Changed the verbiage - ‘groups’ is now ‘teams’
• ~ Moved “ambassadors can post in the community” under the “functionality” tab
• ~ Create a new Functionality element under "Require approval for new ambassadors", called: "Post-Approval Form" Subheadline = "Create additional form fields for new ambassadors to fill out after they've been approved."
• Improved updates to campaign submissions
• ~ Put comment box above approve/reject buttons (instead of an additional modal) to remove click
• ~ Admins can't view the full contents of text submitted in the submission campaign
• Fixed the bug in the community section to make the H1 setting a normal size
• Fixed the bug of ambassador settings not showing up
• Force ambassadors to connect a social before hashtag campaigns
• Show whether socials are connected on the ambassador page
• Update "New Community Post" email to remove the blank post title
• Hide rankings from ambassadors if admin disables the feature

September 10th 

Here are the updates we made during this week:

• Fixed the bug on the following:
• ~ Ambassadors not receiving Submission Rejected email
• ~ File downloads not working on AngeLink campaign
• ~ Approved/rejected content not updating in ambassador campaign details view
• ~ “Server Error” when going to payouts

August 31st

Here are the updates we made during this week:

• Put a limit on the number of redeem per rewards 
• Made the admin usable on mobile
• ~ Able to hide menu and wrap tabs
• Updated email notifications
• ~ Able to make a reply to company owner
• ~ Removed support@crewfire.com from email
• Added feature: multiple file upload for manual campaigns
• Added feature: Email notifications for when you need to approve or reject posts
• Added feature: Allow comments on post approval or rejection
• Ambassadors are allowed to post in community  
• ~ With settings of disable or enable
• Brought text fields back to submission campaigns

August 28th

Here are the updates we made during this week:

• Allowed requisition extra information on approval
• Fixed manual submissions for share and hashtag
• Update on sending accepted or rejected emails
• Share activity: Allow uploading images / track sharing on click / verifying state
• Finalized sharing campaigns for ambassadors
• Fixed bug on the following:
• ~ Making default country dropdown selector
• ~ Pending orders CSV export after adding address field

August 21st

Here are the updates we made during this week:

• Removed offer code details from top of feed
• Update on Rewards features
• ~ Allow customizing fields
• Update on Custom Signup fields
• ~ Brands or admins can create custom fields to include on the ambassador sign-up form
• ~ Responses are showed in (future) applications page, on ambassador profiles, and on People table
• Update on emails and SMS Notifications  for both ambassadors and brands

August 15th

Here are the updates we made during this week:

• Refreshed ambassador activity design v1.9
• Update on Ambassador Feature
• ~ Made community the home page and feed the second tab
• ~ Only show activity types that have activities
• ~ Hiding of notification icon
• ~ Made settings page linked to sub page
• ~ Able to Show instructions on Share Campaigns
• Update on Admin Feature
• ~ Shows pictures or faces on ambassador page
• ~ Allowed searching ambassadors“New Campaign” updates
• Exposed social network connections in ambassador settings
• Embed sign up form for Ronin
• Fixed bug on the following:
• ~ Removing "Instagram" as option from Share activities
• ~ Logging in as users via PieAdmin
• Integrated Hubspoty and House Cleaning
• ~ Integrated Hubspot chat
• ~ Freezed all company accounts not currently associated with an active stripe plan

August 10th

Here are the updates we made during this week:

• Update on Admin Feature
• ~ Community pinned to top
• Update on Ambassador Feature
• ~ Removed points or balance and referral code or link from top of Feed page and points balance from top of Rewards page
• ~ Campaigns require a minimum of one field
• ~ Font size and font weight on pages were changed
• Fixed bug on the following:
• ~ Liking community post
• ~ SMS not going out for engagement campaigns
• ~ One company registering on another
• ~ Hiding "Share my referral code" from activities menu until it's ready

August 4th

Here are the updates we made during this week:

• Update on showing referral link to ambassadors on home page and referral activity when enabled
• Update on Ambassador Feature
• ~ Added back “Social Networks” in settings page
• ~ Switched to new ambassador experience
• ~ Made email notifications link to new ambassador pages
• Update on Admin Feature
• ~ Added submenus
• Fixed bug on the following:
• ~ Broken companies page
• ~ Rewards Export: 500 Error when missing user/reward
• ~ Rankings: Export: Add email column
• ~ Company switcher being under sidebar menu
• ~ Pending”users getting email notifications
• Allowed signing up users that already have a plan in stripe
• Approving or denying ambassador applications
• Custom URLS requested by Fitted Laundry and AngeLink
• Allowed brands to upload custom favicon
• Redesigned ambassador experience

July 6

Here are the updates we made during this week:

• Turned on SMS metered billing for Party Guru
  
• Fixed bug on the following:
• ~ email account issues of Grypmat ambassador
• ~ Youth Runner Ambassadors not receiving join invitation email
• ~ Action needed for Instagram or Facebook Applications
• ~ Customization Features
• ~ Open Submission Campaign SMS alertviewing profile page
• ~ Broken header on Campaign Creation WizardAdmins can’t set point value for FB posts when creating campaigns
• ~ Floating "Edit" and "Delete" buttons on Community tab
• Updated old companies on Basic59 plan to Premium199 plan
• Made self reactivation on the Premium199 plan
• AngeLink signup page updated
• Let admins view & download video files on Open Submission Campaigns
• Fixed UX bug on Add Admins screen
• Truncated long URLS in ambassador mobile view
• Renamed "Manual Submission Campaigns" to "Open Submission Campaigns"

June 10th

Here are the updates we made during this week:

• We eliminated the “next” button so a user would automatically go to the next step with one-click
  
• Expanded the action dropdown menu so each option only takes one line
• Admins can manually add or subtract points in bulk & add a comment
• You can now manually add/subtract points from an ambassadors profile
• Campaign Reports Update Updated the CSS for a more polished look
• Updated the completed rewards tab
• Replaced the reward phases from a dropdown filter to tabs
• Changed layout for the team section of CrewFire with an easier way to add new teams